ISO 21401, Tourism and related services – Sustainability management system for accommodation establishments – Requirements, specifies the environmental, social and economic requirements for implementing a sustainability management system in tourist accommodation.
It addresses issues such as human rights, health and safety for employees and guests, environmental protection, water and energy consumption, waste generation and the development of the local economy.
Not only is tourism growing by the day, it is an industry that promotes understanding and peace between countries and cultures, provides millions of jobs and is ideally placed to contribute directly to many of the United Nations’ 17 sustainability goals.
Accommodation facilities are central to any tourism activity and therefore hold immense potential for improving their impact on the environment, promoting social exchange and contributing to local economies in a positive way. But despite the many sustainable tourism programmes in existence worldwide, put forth by travel operators or other organizations with commercial interests, there has never been a truly impartial International Standard dedicated to accommodation.